About MT Chat
Transforming customer support with intelligent AI that understands your business
We're on a mission to make exceptional customer service accessible to every business, regardless of size or technical expertise.
Our Mission
Democratizing world-class customer support through AI.
Every business deserves to provide instant, intelligent customer support. That's why we created MT Chat - to bridge the gap between enterprise-level AI capabilities and the needs of growing businesses.
Our platform learns from your unique business knowledge, providing personalized responses that feel authentically yours, 24 hours a day, 7 days a week.
Innovation in technology and customer experience since our inception
Our Journey
From concept to the leading AI customer support platform
The Vision
Melsson Technology Foundation
Melsson Technology was founded with a vision to simplify technology for businesses of all sizes. Through our consulting and Fractional CTO services, we identified a growing gap between enterprise AI capabilities and what small to medium businesses could access.
The Problem
Customer Support Challenges
We identified that 80% of customer inquiries are repetitive and could be handled automatically, yet businesses were spending thousands on customer service staff or losing customers due to slow response times.
The Solution
MT Chat Development
We developed MT Chat to be the most intelligent, easy-to-deploy customer support AI. One line of code integration, automatic website learning, and enterprise-grade performance; all at affordable prices.
Today & Beyond
Continuous Innovation
MT Chat serves businesses worldwide and we will continue to innovate with new AI capabilities, integrations, and features based on customer feedback.
Why Businesses Choose MT Chat
Instant Deployment
Get up and running in under 5 minutes with our simple integration process.
Intelligent Learning
Our AI continuously learns from your content and customer interactions to improve responses.
Cost-Effective
Reduce support costs by up to 60% while improving customer satisfaction.
Enterprise Security
Bank-level encryption and compliance with GDPR, SOC 2, and industry standards.
Advanced Analytics
Detailed insights into customer behavior and chat performance to optimize your support.
Multi-Language Support
Serve customers in 50+ languages with automatic translation and localization.
Contact Melsson Technology
support@melssontechnology.com
sales@melssontechnology.com
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